Welcome to Jolie & Chic Store! These Terms and Conditions outline the rules and regulations for using our website (chicwearsales.com) and purchasing our elegant fashion collections.

By accessing our website and making purchases, you accept these terms in full. If you disagree, please refrain from using our site.

1. Website Use and Intellectual Property

1.1 Acceptance of Terms

By using chicwearsales.com, you confirm that you are at least 18 years old or have parental consent. Our website content is intended for personal, non-commercial use only.

1.2 Intellectual Property Rights

All content on this website, including text, graphics, logos, and product designs, is the property of Jolie & Chic Store and protected by international copyright laws. Unauthorized use may violate these laws.

1.3 User Conduct

You agree not to:

  • Use our website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the website’s functionality
  • Reproduce or distribute our content without permission

2. Product Information

2.1 Product Descriptions

We strive for accuracy in describing our blouses, dresses, denim, and other fashion items. However, slight variations in color or texture may occur due to monitor settings. Please refer to fabric composition details in each product description.

2.2 Size Guides

Detailed size charts are provided for each product category (Petite, Regular, etc.). We recommend reviewing these before ordering as we cannot guarantee fit satisfaction.

2.3 Availability

All items are subject to availability. If an item becomes unavailable after your order is placed, we will notify you promptly and offer alternatives or a full refund.

3. Ordering and Payment

3.1 Order Process

Your order constitutes an offer to purchase. We reserve the right to refuse orders at our discretion. Order confirmation emails do not constitute acceptance; acceptance occurs when we ship your items.

3.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. We do not store your payment details.

3.3 Pricing

All prices are in USD. We reserve the right to adjust prices at any time, though this will not affect confirmed orders.

4. Shipping Policy

4.1 Processing Time

Orders are processed within 1-2 business days after payment confirmation. Processing may take longer during peak periods.

4.2 Shipping Options

Method Cost Delivery Time Carrier
Standard Shipping $12.95 10-15 business days after shipping DHL or FedEx
Free Shipping Free (orders over $50) 15-25 business days after shipping EMS

4.3 International Shipping

We ship worldwide except to certain restricted regions in Asia and remote locations. Customers are responsible for:

  • Customs fees and import duties
  • Compliance with local import regulations

5. Returns and Exchanges

5.1 Return Policy

We accept returns within 15 days of delivery. Items must be:

  • Unworn, unwashed, and in original condition
  • With all tags attached
  • In original packaging when possible

5.2 Non-Returnable Items

The following cannot be returned:

  • Foundation Base Layers (hygiene reasons)
  • Final Sale items
  • Personalized or altered garments
  • Items without original tags

5.3 Return Process

  1. Email [email protected] within 15 days with your order details
  2. Receive return authorization and instructions
  3. Ship items to: Jolie & Chic Store, 327 Radford Street, Louisville, US 40242

5.4 Refunds

Refunds are processed within 3-5 business days after we receive and inspect returns. Original shipping fees are non-refundable unless the return results from our error.

6. Customer Responsibilities

6.1 Accurate Information

You must provide accurate shipping and payment information. We are not responsible for delays caused by incorrect addresses.

6.2 Customs Compliance

International customers are responsible for understanding and complying with their country’s import regulations.

6.3 Product Care

Follow care instructions to maintain product quality. Improper care may void return eligibility.

7. Limitation of Liability

Jolie & Chic Store shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Delays caused by shipping carriers or customs
  • Minor color variations due to monitor differences
  • Events beyond our reasonable control (natural disasters, etc.)

8. Privacy Policy

Your privacy is important to us. Our separate Privacy Policy details how we collect, use, and protect your personal information.

9. Changes to Terms

We may update these Terms periodically. Continued use of our website after changes constitutes acceptance of the modified Terms.

10. Governing Law

These Terms shall be governed by the laws of the Commonwealth of Kentucky, USA, without regard to its conflict of law provisions.

11. Contact Information

For questions about these Terms, please contact:

Jolie & Chic Store
327 Radford Street
Louisville, US 40242
Email: [email protected]