Privacy Policy

At Jolie & Chic Store, we believe true elegance extends beyond our curated collections to how we respect and protect your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit chicwearsales.com or make purchases from our global clientele of sophisticated women.

1. Information We Collect

To provide our signature effortless shopping experience, we collect:

• Personal Details: Name, email, shipping/billing addresses, and phone number when you create an account or checkout
• Payment Information: Credit/debit card details (processed securely through PCI-compliant systems) or digital wallet credentials
• Style Preferences: Purchase history, browsing behavior on our collections (from Denim to Petite Dresses), and wishlist items
• Technical Data: IP address, browser type, device information, and cookies (as detailed in Section 6)
• Communications: Emails with our style concierge team and survey responses

2. How We Use Your Information

Your data enables us to deliver the sophisticated service expected from Jolie & Chic:

• Process transactions for our wardrobe essentials (from ComfortDenim to Ponte Pants) with 256-bit SSL encryption
• Personalize your experience by suggesting complementary pieces (like pairing Shirt Dresses with Skinny Pants)
• Provide global customer support from our Louisville studio
• Improve our collections through analysis of popular items (like New Denim or Midi Dresses)
• Send curated style updates (only with your consent)
• Prevent fraud and enhance website security

3. Data Sharing & Disclosure

We maintain the same discretion with your data as we do with our designs:

• Service Providers: Trusted partners for payment processing, shipping (excluding restricted regions), and analytics
• Legal Compliance: When required by law or to protect our rights
• Business Transfers: In case of merger or acquisition, with notice
• We never sell your personal information to third parties

4. International Data Transfers

As we serve style-conscious women worldwide (excluding certain Asian and remote regions), your data may be transferred to and processed in the United States and other locations. We implement appropriate safeguards for all transfers.

5. Data Security & Retention

We protect your information with the same care as we select our fabrics:

• End-to-end encryption for all transactions
• Regular security audits and PCI-DSS compliance
• Data minimization principles – we only store what’s necessary
• Retention periods aligned with legal requirements and business needs

6. Cookies & Tracking Technologies

Like the perfect accessory, cookies enhance your experience:

• Essential Cookies: For secure checkout and account functions
• Performance Cookies: To optimize our site layout and loading speeds
• Marketing Cookies: For personalized style recommendations (manageable through cookie preferences)
• You may adjust settings via your browser, though some features (like wishlists) may be affected

7. Your Rights & Choices

You maintain control over your information:

• Access, correct, or request deletion of your personal data
• Opt-out of marketing communications (while still receiving order updates)
• Request data portability where applicable
• Withdraw consent for processing where consent was required
• California residents may have additional rights under CCPA

To exercise these rights, please contact us at [email protected] with “Privacy Request” in the subject.

8. Children’s Privacy

Our collections are designed for adult women. We do not knowingly collect information from children under 16.

9. Policy Updates

We may update this policy as our business evolves, with changes posted on this page. Continued use of our services constitutes acceptance.